Privacy Policy

5AM LEMON PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.5amlemon.com/en-CA/home (the “Site”).
This Privacy Policy explains how you can contact 5am lemon if you have a question or want to make a change to any personal information that 5am Lemon has collected when you have used the website. We recommend that you take the time to review this Privacy Policy.


PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
  • “Google Analytics” will be used and integrated to the website for use in gathering data to be analyzed.

Additionally, when you make a purchase or attempt to make a purchase through the 5am Lemon site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”

The following billing types will be available for payment on the website:

  • Interac / MasterCard / VISA / PayPal

When “Other Information Collected” is stated in this Privacy Policy, 5am Lemon are stating the following items are to be collected for product use only.

The following items are used for order personalization purposes:

  • Uploaded Images / Photographs, Text, and Cookies.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information you voluntarily provide us to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Provide and assist us in managing and delivering products and services to you and to help us improve and develop these services;
  • Screen our orders for potential risk or fraud; and
  • Send you commercial communications about 5am Lemon or third-party products and services, or other updates.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

DISCLOSING AND SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. 

If you do not want any websites to track your usage with Google Analytics, you can opt-out here: https://tools.google.com/dlpage/gaoptout. This browser add-on will affect all websites you visit.

Finally, we reserve the right to share your Personal Information in order to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


DATA RETENTION

We retain your Personal Information for as long as necessary to fulfil the purpose(s) for which it was collected and to comply with applicable laws and your consent to such purposes remains valid after termination of our relationship with you. Your Personal Information may be processed and stored in Canada or in other jurisdictions by a service provider or another company in accordance with our Privacy Policy.

Please note that withdrawing your consent does not limit the content of our discussions when you contact us. If you wish to withdraw your consent at any time, please contact us as outlined below.


SECURITY OF YOUR DATA

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your Personal Information. We keep information under physical, electronic or procedural controls that comply with regulatory standards. We authorize our employees, agents and contractors to get information about you only when they need it to do their work for us. We require companies working for us to protect your personal information and they agree to use it only to provide the services we ask them to perform for us.

CORRECTING AND ACCESSING YOUR PERSONAL INFORMATION

You can help us maintain the accuracy of your Personal Information by notifying us of any changes to your information.  In order to request access to or correction or update your personal information, please contact us as outlined below.

MINORS

The Site is intended for individuals of all ages.


CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time without notice.


CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to express a concern, please contact us by e-mail at hello@5amlemon.com or by mail using the address provided below:

5am Lemon
498 Markland St., Unit 7
Markham, ON, L6C 1Z6
Canada